InquiriesPrivacy Policy

Toyoda Van Moppes Ltd. ("TVMK") advances protection of personal information by establishing the personal-information protection policy given below, setting up a system for protection of personal information, and making all employees fully cognizant of the importance of protection of personal information and take action accordingly.

Management of Personal Information

To keep the personal information of customers accurate and up to date, and to prevent unauthorized access, loss, corruption, alteration, disclosure, and the like with respect to personal information, we take such necessary measures as maintaining security, devising a management system, and conducting thoroughgoing employee education, implementing safety measures and conducting rigorous management of personal information.

Purpose of Use of Personal Information

Personal information obtained from customers is used to send email messages and materials as contact from and advisement of operations at TVMK, and as responses to queries.

Prohibition of Disclosure or Provision of Personal Information to Third Parties

Personal information obtained from customers is stored appropriately, and except when one of the following cases is applicable, we do not disclose personal information to any third parties.
-Cases where the customer has given consent
-Cases of disclosure to an operator which TVMK has commissioned duties in order to conduct services desired by the customer
-Cases where disclosure is legally required

Safety Measures for Personal Information

We implement exhaustive measures with respect to security to ensure the accuracy and safety of personal information.

Inquiries by Persons Concerned

In cases where the customers requests inquiry into, correction, or deletion of his or her own personal information, we accommodate this upon verification of personal identity.

Compliance with Legislation and Norms, and Revision

Together with complying with applicable legislation and other norms relating to the personal information in our possession, we devote effort to reviewing and revising this content of this policy as appropriate.


Please direct any inquiries related to personal information at TVMK to the following.
Toyoda Van Moppes Ltd.
1-54 Shiroyama, Maigi-cho, Okazaki, Aichi Prefecture 444-3594
Phone (0564) 48-5311
Fax (0564) 48-6156